Privacy Policy

The Historic Hattie House
Last Updated: October 2, 2025

At The Historic Hattie House, we value your trust and are committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights as a guest.
 
1. Information We Collect
When you interact with us, we may collect:
Personal details – name, address, phone number, email.
 
Reservation details – dates of stay, special requests, preferences.
 
Payment details – credit card or billing information.
 
Website data – cookies, IP addresses, and browsing behavior (if you use our website).
 
 
2. How We Use Your Information
We use your information to: Confirm and manage reservations.
 
Process payments and prevent fraud.
 
Communicate with you before, during, and after your stay.
 
Comply with local laws and regulations.
 
Improve our services and guest experience.
 
Share relevant offers if you have opted in.
 
 
3. Information Sharing
We only share your details when necessary:
 

• With service providers (such as booking platforms, payment processors, or housekeeping services).
   

• With government authorities when required by law.
   

• Never with unrelated third parties for marketing or resale.
   

 
4. Data Security
We use reasonable safeguards to protect your personal information. However, no system is 100% secure. We cannot guarantee absolute protection against unauthorized access.
 
5. Your Rights
You have the right to:
Request a copy of the personal data we hold about you.
 
Ask us to correct inaccurate or outdated information.
 
Request that we delete your data, where legally permitted.
 
Withdraw consent to receive promotional communications.
 
To exercise these rights, please contact us directly.
 
6. Cookies & Tracking
Our website may use cookies for functionality, analytics, and to improve your browsing experience. You can control or disable cookies through your browser settings.
 
7. Policy Updates
This Privacy Policy may be updated from time to time. The most recent version will always be available on our website.